Fairmont Empress

Location
Situated on a main road, this urban hotel is ideal for business travelers as well as families. It is located in the heart of Victoria.

Facilities
The hotel was built in 1908. 14 junior suites, 21 suites, 295 single rooms and 168 double rooms are located on 9 stories and can be reached by elevator. Staffed 24 hours a day, the reception desk makes check-in and check-out easy. Amenities include a coat check, safe, currency exchange service and ATM. Wireless internet access allows guests to stay connected while on vacation. The hotel has wheelchair-accessible facilities. Guests can browse a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the parking lot. Other services include a babysitting service (for a fee), room service, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle rental service. Bicycle storage is also available.

Rooms
Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (for a fee) are provided as well. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also reserve wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 464 non-smoking rooms.

Sports/Entertainment
The pool complex guarantees comfortable swimming with its 2 pools and pleasantly heated water. If the weather is not so fine, swimmers can head to the indoor pool. There is also a swimming area for little ones. The hot tub in the pool area promises pure relaxation. There are a variety of recreational facilities and services to choose from, including cycling/mountain biking, a gym, a spa, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment program.

Meals
Dining facilities include a dining room, a breakfast room and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment
All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.