Hilton Garden Inn El Paso / University, Book El Paso Hotels
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Hilton Garden Inn El Paso / University

Hotel

Very Good
748 reviews
4.5
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SEE ALL 100 PHOTOS
  • air conditioning
  • bar/lounge
  • desk
  • elevator/lift
  • hair dryer
  • iron/ironing board
  • luggage storage
  • More Amenities
    •
Hotel room is not available

Hilton Garden Inn El Paso / University

Hotel Description

Location
This urban hotel is located approximately a quarter mile from the center of El Paso. There are a number of shops nearby.



Facilities
The hotel has 153 non-smoking rooms, which are located on 5 stories and are reachable by elevator. The reception desk in the lobby is staffed around the clock. Amenities available at the hotel include a coat check and a safe. Wireless internet access allows guests to stay connected while on vacation. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Parking spaces are available to guests traveling by car. Other services include a transfer service, room service, a laundry service and a hotel shuttle bus.



Rooms
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a king-size bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be reserved.



Sports/Entertainment
Guests can enjoy a selection of sports and entertainment options. The outdoor pool complex provides invigorating refreshment. Comfortable outdoor lounge chairs are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym and a solarium. Copyright GIATA 2004 - 2020. Multilingual, powered by www.giata.com for client no. 126311



Meals
The hotel includes a bar. The restaurant has air conditioning and high chairs for children. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu.



Payment
The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities
  • Amenity Image air conditioning
  • Amenity Image bar/lounge
  • Amenity Image desk
  • Amenity Image elevator/lift
  • Amenity Image hair dryer
  • Amenity Image iron/ironing board
  • Amenity Image luggage storage
  • Amenity Image microwave
  • Amenity Image multilingual staff
  • Amenity Image number of buildings/towers -
  • Amenity Image number of floors -
  • Amenity Image number of meeting rooms -
  • Amenity Image one meeting room
  • Amenity Image outdoor pool
  • Amenity Image premium tv channels
  • Amenity Image restaurant
  • Amenity Image rooftop terrace
  • Amenity Image total number of rooms -
4.5 /5

Excellent

Based on 748 reviews

Guest Rating
4.5/5

Amazing value for money!

Based on 748 reviews

Rating Category

 

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.5

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.5

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.5

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.5

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.5

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.5

Cleanliness

 4.5

Location

 4.5

Sleep Quality

 4.5

Rooms

 4.5

Service

 4.5

Value

 4.5

Cleanliness

 4.5
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What our guests say

P

Pucci_sez

2018-12

Great location next to UTEP. Excellent staff.

We stayed 4 nights at this property. Staff was very helpful and uniformly friendly. There was a problem with a noisy party on our floor (it was New Year’s Eve), and the staff handled it well.Rooms...

J

Jason M

2019-01

Stay away

Tired, shabby hotel. Room was dirty. Shower not hot enough. Expected more from Hilton.Plenty of new budget options in the city. Next time I will stay elsewhere. The location was fine but the property...

k

ksboh

2019-01

You’ve made a friend in El Paso

From the moment you are greeted by Angel or one of the other members at the shuttle at the airport you have already made a friend in El Paso. Making sure your stay is a great experience is their #1...

M

Midnightmouse1962

2018-12

Poor food handling practices: beware Montezuma's Revenge

This review is only for the Hilton Garden Inn El Paso/University at 111 West University Avenue, El Paso, TX 79902, mostly regarding the hotel's restaurant. On Tuesday morning at breakfast I asked for...

O

Odyssey57328588338

2018-12

Great hotel

I love this hotel. The room was huge and the location was conveniently located near restaurants.I did my check in online and was given the room right away.The online check in process was convenient...

C

Carolyn J

2018-12

Skip the breakfast!

I enjoy staying at the Hilton Garden Inn. I make a point of seeking it out because I know I can count on finding the amenities that matter most to me: free wi-fi, refrigerator, microwave an TV...

J

Johanan L

2018-12

COMFORTABLE GOOD STAY

All went well. All the rest is commentary. Good roof, bed, bathroom, parking. No problems. What more can one ask? If it were free, it would not be viable. I still have to write A BUNCH OF characters...

E

Explore55613460554

2018-12

Great experience

First time staying at this hotel chain was impressed, the staff was excellent the shuttle service was great dropped us off and picked us up. The room was clean and very spacious there was 2 TVs in...

E

Excursion28582583440

2018-11

Really good

It was a good place to spend the night, comfort bed and office chair, coffee maker machine helped to stay late working. It was nice to do the work, rest and keep going with business. I'll recommend...

G

Greene_82

2018-12

The hotel was nice but the customer service is terrible.

Upon arrival instead of being greeted with a smile & acknowledged as a Hilton honors member I almost felt like I was bothering the front desk guy. He didn’t offer any amenities, explain where things...

r

rckymtndaddy

2018-11

A mix of good, bad, and ugly

First the good: the staff is very friendly, the room is comfortable, and the housekeeping staff is attentive. The hotel is convenient to many locations, to include Fort Bliss. There are many dining...

P

Paul M

2018-11

Downtown Conference

The hotel is always clean and staff very helpful and friendly. The bar staff at night and breakfast staff in the mornings also provide excellent service and are extremely friendly. The hotel is also...